(Last Updated: May 13, 2026)
30-Day Return Period
You may request a return within 30 calendar days from the date you receive your order.
Eligibility for Return
To qualify, all of the following must be true:
- The item is unused and in original condition.
- The item is in original packaging (tags, boxes, inserts included).
- The return is due to a quality issue (e.g., manufacturing defect, damage before delivery, other verifiable quality problem).
Returns for reasons like “changed my mind” will be declined.
Non-Returnable Items
- Gift cards
- Items marked “final sale” or “clearance”
- Items that have been used, washed, or altered
How to Return
- Email info@thebodyshop.lol with your order number, issue description, and photos (if possible).
- You will receive a reply within 1 business day with a free return shipping label and instructions.
- Pack the item securely, attach the label, and drop it off at the carrier’s location.
Return Shipping Cost
Free return shipping – we cover the cost. No restocking fee.
Refund Timeline
| Step | Time |
| Inspection after return received | 1 – 2 business days |
| Refund processing (if approved) | Immediately after inspection |
| Refund appears on original payment method | 7 – 10 business days (depends on bank) |
Refund Amount
You will receive a full refund of the product price. Since original shipping was free, no deduction applies.
Exchanges
We do not offer direct exchanges. Return the original item and place a new order.
Wrong or Defective Item Received
Contact us within 7 days of delivery if you receive the wrong or defective item. We will cover return shipping and send a replacement or issue a full refund.
Return Mailing Address
Body Shop
402 Jefferson St
Burke, SD 57523
United States